How will I know if my order has been placed successfully?

You will receive an email and SMS confirmation from Aash once your order has been successfully placed. The mail will have all the details related to your order.

Can I modify the shipping address of my order after it has been placed?

The shipping address of your order can only be modified if your order hasn’t been packed yet at our warehouse. To modify your shipping address, please get in touch with our Customer Care team at aashdesignstudio@gmail.com or +91 9316063312

How long will it take for my order to reach me?

We process and ship every order within 48-72 business hours of receiving it. Your order will get delivered within 4-6 business days depending on your location in India. In some cases, it may take longer to receive the shipment depending on the accessibility of your location.

For International orders, the average delivery time is 7-12 business days depending on the country of residence.

What are the payment options available?

  1. Credit/Debit card
  2. Net Banking
  3. UPI
  4. Cash on Delivery (for India)
  5. Mobile wallets (Paytm, Amazon Pay,Freecharge, Ola Money, PayZapp, Airtel Money, PhonePe, BHIM UPI)
  6. Paypal (All countries except India)

Is it safe to use my credit/debit card on the Aash Design site?

You can be assured that Aash offers you the highest standards of security currently available online to ensure that your shopping experience is private, safe, and secure. We work with only reliable and secure payment partners who are PCI DSS compliant. Your bank will authorize the credit card transaction directly without any information passing through to us. We do not retain your banking information.